Windows Live Agents
agents logo

Let Your Agents Do the Talking

Would you like your product to have a personality of its own on Messenger?  Windows Live Agents are always-on conversational characters that engage Windows Live Messenger users while providing information, completing tasks on your behalf, and entertaining your customers. Agents use Natural Language Processing technology to build a relationship with end-users and to personalize their experience.

Windows Live Agents are currently in limited beta. We will be opening up the beta more widely soon – if you have an urgent business need, to apply for access to the SDK please email agentsu@microsoft.com. Please subscribe to the Agents Team blog (below) to get the latest news.

Thanks --The Agents Team.

 

Agents Blog

RSS feed

Adding a Usage Report to the Console

The standard reporting suite on the Knowledge Management Console covers the most important metrics -- Unique Users, Total Sessions, etc. However, you'll often want (or be asked) to provide additional reports based on the special needs of the customer and/or the particular tasks of the agent. This article won't cover all the details of configuring usage reports, but will hopefully demonstrate how t....

New version of the Platform and SDK coming soon

Hi All,   I know a lot of folks have been waiting diligently for the new version of the SDK.  We have finished the product and are in the midst of deploying the platform in our data center now.  Once we get the final approval from Operations, we'll publish a link to the SDK and you'll be on your way!   Thanks for you patience and we look forward to you using the SDK!   Windows Live Agents team....

BuddyScript Subpatterns

Subpatterns are much like functions in that they can be used as filters for data -- one value is passed in, evaluated, and another possibly different value is returned. That's why we can do things like this:   subpattern Basketball+ (basketball|basket ball)+ (b ball|bball) {MACRO_SYN}+ (hoops|one on one|1 one 1) {MACRO_WEAK_SYN}  return "basketball"   subpattern Baseball+ (baseball|base....

Microsoft Partner Program

Hello Developers,   As we are nearing the public release of our new Visual Studio SDK and Partner on-boarding system, we wanted to make sure that we expose our developers to all the benefits from Microsoft in terms of certifications.  We realize there are a large number of Agent developers that make their business through the Agent platform and we are working closely with the rest of Windows Live....

So, you think you know everything about Buddyscript?

So, you think you know everything about Buddyscript?   Well, let’s see how much of such a statement is true. Try to answer this short quiz! If you score all of them it doesn’t mean you are an expert, but you could say you are getting there ;-)   1-    Let’s talk about matching. Say we want to match precisely on full URLs (and only full URLs) during a conversation, which one of the following cases....

Related Resources

Forum